Kairos Group
Kairos Group
The Brief
Help the People Team at Kairos – a UK-based Media and Gaming Agency – Increase retention, reduce burnout, and boost performance
The Solution
Innerfit delivered a delivered a culture programme that reached every person in the organisation. Leadership training was delivered in-person, supported by a mix of remote-hosted keynote talks to spark conversation across all employees. The programme helped:
- C-Suite leaders lean into challenging conversations, build trust, and shape Kairos’ culture
- People Managers navigate conversations around mental health and support teammates who are experiencing work-related stress or burnout
The Impact
“We designed and delivered a culture programme that reached every person in the organisation. Staff turnover went down and our ENPS went up 16%. We now have buy-in at board level. And on a personal level, I even went on to win People Leader of the Year at the Inside Out Awards! I can’t thank Innerfit enough.”
Nicola Hammond - Group People Director, Kairos Group
“Innerfit are an extension of the People team. They’ve been a massive part of shifting our culture and helping us reach the next level.”
Eileen Wood – People Manager, Kairos Group
01
12% Of Managers felt confident having ‘difficult’ conversations BEFORE the training
02
100% Of Managers felt confident having ‘difficult’ conversations AFTER the training
03
100% Of Managers felt confident giving effective feedback after the training